IT Staff Augmentation: Real-World Case Studies Explained
In today's high-tech world companies are able to quickly assemble teams to the required level as dictated by ongoing projects. IT staff augmentation is one of the effective solutions: This is the temporary inflow of more qualified specialists to fill in for the present group. In this article, we will showcase the real-life use of this strategy by big industry giants and the impressive results that they have had.
A Mobile Application Development for a Large Bank (USA, 2020)
A big U.S. bank with more than 50 million customers decided it was ready to upgrade its mobile app in 2020. The app needed to be upgraded on a large scale to operate optimally, authenticate in innovative ways, and interact more effectively with digital wallets. In order to achieve this, the bank selected IT staff augmentation services to hire mobile development experts to rush new features to the mobile app.
Task:
● Implement biometric authentication;
● Improve the interface to provide a more intuitive user experience;
● Integrate support for digital wallets and other modern payment methods;
● Optimize application performance;
● Ensure compatibility with the latest versions of iOS and Android.
Details:
● Number of specialists: 3 UX/UI designers, 2 testers, 10 mobile developers;
● Technologies and methodologies used: React Native for the complete mobile cross-platform development, Swift (iOS), and Kotlin (Android) for native implementation. Agile, Scrum methodology;
● Project duration: 6 months.
Result
In the first three months after being released, the number of active users of the mobile app increased by 26%. The app became more stable and the number of technical failures decreased by 41% less than the previous one. Also, now users have more confidence in the application, considering security has improved as well as new authentication methods supported.
Warehouse Management System modernization for a Logistics Company (Europe, 2021)
One major Europe-based logistics company was struggling with a pre-existing old Warehouse Management System (WMS) that could no longer cope with the expanding business demands. It was outdated software that was unintuitive, slow, and could do very little, causing a lot of inventory accounting errors, delays, and increased operating costs. The company decided to modernize the system by hiring specialists to design and implement a more efficient and flexible platform.
Task:
● Update the user interface to improve the employee experience;
● Integrate the system with new technologies such as IoT and RFID for more accurate tracking of goods;
● Increase warehouse productivity and efficiency;
● Reduce inventory accounting errors;
● Provide a system that supports the scaling of the company.
Details:
● Number of specialists: 15 specialists including 5 developers, 3 integration experts, 4 analysts, 2 testers, and 1 UX/UI designer;
● Technologies used: Python for backend, React for UI, IoT sensors, and RFID systems to improve product tracking;
● Project duration: 9 months;
● Job Performance: The entire team worked closely with the company's internal IT staff, emphasizing the integration of new technologies into the existing infrastructure.
Result
By decreasing order processing time by 32 percent, the time to deliver goods improved as well as customer satisfaction. Inventory errors were cut by 49 percent and the cost to keep goods on the shelf was reduced by 16 percent. Now IoT and RFID integration allow employees to get more precise, real-time data on goods, at their location, resulting in bringing up accuracy and speed of order fulfillment. It also said the new system, which could be easily operated on a large scale, made it possible to put in new warehouses quickly to support further business growth.
Volkswagen Group of America and Cloud Technology Implementation (USA, 2021)
In 2021, Volkswagen Group of America deployed cloud technology to improve operational processes, increase flexibility and decrease costs. The aim of the company was to use cloud systems; to work with data processing and improve the digital transformation of business processes. In order to assist VW with that they engaged a team of IT staff augmentation specialists to set up and integrate the cloud solutions as well as make sure that all the systems were running smoothly.
Task:
To migrate core enterprise systems to the cloud in order to:
● Improve data processing and storage;
● Increase flexibility and scalability of IT infrastructure;
● Optimization of server support and upgrade costs;
● Integration with existing ERP systems;
● Improved speed of data access and inter-departmental collaboration.
Details:
● Number of specialists: 20 specialists, including 10 cloud architects, 5 developers, 3 system administrators, and 2 testers;
● Technologies used: Microsoft Azure for cloud services, Kubernetes, and Docker for automating application deployment;
● Project duration: 12 months;
● Scope of work: Complete data migration, cloud service creation, security and monitoring setup;
● Methodologies used: Agile, DevOps.
Result
The company was able to lower the cost of maintaining physical equipment by 23% and the time spent upgrading and maintaining the system by 28%. With the introduction of cloud solutions into its security architecture, the protection of corporate data became better, and new cloud architecture enabled easy scaling of time to resources.
Conclusion
In today’s competitive industry, companies look towards IT staff augmentation as a catalyst tool to accelerate the introduction of new technologies and enhance operational processes. Real-life examples from various industries are proof of how hiring qualified specialists can solve complex tasks and improve the company’s position in the market.
